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On-Demand Product Detail
Empathy and Emotional Intelligence: The Customer Connectors
February 14, 2024 | 75 minutes
This webinar discusses how to leverage emotional intelligence to meet customer needs, defuse public anger, and disarm demeaning behavior while using active listening to build rapport and bolster the ability to express empathy.
Speaker:
• Cally Ritter, Principal, Positive Ripple Training and Consulting
Your price:
45.00
Must be between 0 and 1000000.
Quantity:
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Quantity must be 1
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